Shipping Policy – ArtGift

Effective Date: 11 May 2026
Website: https://artgift.in/

Shipping Policy

Thank you for shopping with ArtGift. We are committed to delivering your customized and personalized products safely and on time.

This Shipping Policy explains our order processing, shipping timelines, and delivery terms.

1. Order Processing Time

• Since all products are customized and made to order, processing usually takes 2–5 business days.

• Processing time may vary depending on product type, order quantity, and customization requirements.

• Orders are processed only after successful payment confirmation.

2. Shipping Time

• Standard delivery usually takes 4–10 business days depending on the delivery location.

• Delivery timelines may vary during festivals, public holidays, weather conditions, or courier delays.

• Remote locations may require additional delivery time.

3. Shipping Charges

• Shipping charges, if applicable, will be displayed at checkout before payment.

• Free shipping offers may be available on selected products or promotional campaigns.

4. Order Tracking

Once your order is shipped, tracking details may be shared through email, SMS, or WhatsApp, depending on the contact information provided.

5. Delivery Issues

Customers are responsible for providing accurate shipping details.

ArtGift will not be responsible for delivery failures or delays caused by:

• incorrect address,

• incorrect contact details,

• customer unavailability,

• or courier-related issues beyond our control.

If an order is returned due to incorrect information provided by the customer, additional shipping charges may apply for re-delivery.

6. Damaged Package

If you receive a damaged package:

• please record an unboxing video,

• take clear photos of the package and product,

• and contact us within 48 hours of delivery.

After verification, we may provide a replacement if the claim is found valid.

7. International Shipping

Currently, international shipping may or may not be available depending on the product and destination.

Customers may contact us before placing international orders.

8. Delays Beyond Our Control

ArtGift is not liable for delays caused by:

• natural disasters,

• weather conditions,

• strikes,

• government restrictions,

• courier disruptions,

• or unforeseen circumstances.

9. Contact Us

If you have any questions regarding this Shipping Policy, you may contact us:

Business Name: ArtGift
Legal Name: Pratik Subhashrao Karale
GST No.: 27GEVPK2401C1ZL
Address: Ground Floor, Akola, Bhaurad, Near Akola Rural, Akola, Maharashtra – 444001
Website: https://artgift.in/
Email: turabhai3@gmail.com

---

By placing an order on ArtGift, you agree to this